Patient FAQs

Do I need to have an injury to see a physiotherapist?

No way! Prevention is much better than cure ☺

Body Base Physiotherapy provides a wide range of non-injury related services:

  • Clinical Pilates for posture correction, balance or fitness
  • Injury prevention
  • Pre and post-natal exercise programmes and advice

Do I need a referral to see a physiotherapist?

Private health insurance patients do not need a referral to see a physiotherapist. We accept nearly all health funds at Body Base Physiotherapy and have HICAPS for easy on the spot claiming.

If you have been referred by your GP or a specialist, please bring their contact details with you if you are happy for us to liaise with them regarding your treatment.

If your GP has prescribed you a Medicare Chronic Disease Management Plan (previously an EPC) you may be eligible for bulk-billed physiotherapy services with the appropriate paperwork. You will require a valid referral from your GP prior to your physiotherapy appointment.

Body Base Physiotherapy accepts patients covered by Workcover, you will require a valid medical certificate/referral from your GP prior to your physiotherapy appointment. When you book your appointment please inform us of your workcover claim including: your claim number, date of injury, the relevant employer/insurer details (contact name, address, phone number). Please refer to the relevant Worksafe website for further information about establishing a claim, seeking treatment or reimbursement for treatment expenses.

What should I wear?

Please wear comfortable non-restrictive clothing to your appointment. For safety and hygiene reasons we require all clients to wear socks when using our equipment. We do recommend non-slip grip socks, these are available for purchase at our reception desk.

What should I bring to my appointment?

Please bring any relevant investigations (scans, X-rays) and reports or letters to your appointment. Coffee and chocolates are also a welcome addition!

New Patients And Walk-ins Welcome!

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